This version adds the Family plan, one flat price for up to 6 people in one household, and describes plans as they are now that paid plans have started. It takes effect on October 1, 2026. Before that day, the earlier version already in effect applies: the version of September 28, 2026 until September 30, 2026, and the version of September 30, 2026 from that day. Earlier versions: September 26, 2026, September 28, 2026, September 29, 2026 (it never took effect) and September 30, 2026. These terms are the agreement between you and Technoledgy LLC, a California limited liability company doing business as Contexel, for using Contexel, a shared memory for AI apps. We wrote them in plain English. Please read them along with our Privacy Policy, which explains how we handle personal information.
The short version
Signing in to Contexel, or using it any other way, means you accept these terms. If you use it for an organization, you accept them for that organization.
What you save stays yours. We use it only to run Contexel for you. We don't sell it, and we don't use it to train AI models.
Contexel comes as it is, with no promise of uptime or support. Nothing is charged unless someone in your organization chooses a paid plan, and organizations that existed when paid plans started are on the free Founding plan. If a trial or plan ends and no plan is chosen, the organization moves to the Free plan: its creator keeps their private workspace, and shared workspaces pause. Shared workspaces still paused after 12 months, and other members' data, are deleted, after we email the admins. The plans, their prices and the free trial are in "Plans, trials and fees".
Don't store health records, payment card data, government ID numbers or other data the law says needs special handling.
You can stop at any time and take your data with you.
This summary helps you read the terms. The full sections below are what apply.
Who we are and this agreement
Contexel is run by Technoledgy LLC, a California limited liability company doing business as Contexel. In these terms, "Contexel", "we" and "us" mean that company, and "you" means the person using Contexel. Our postal address is 2108 N St #4624, Sacramento, CA 95816, USA.
These terms apply when you use contexel.ai, the Contexel console, the Contexel MCP server, or any AI app or agent connected to your Contexel account. By signing in or using Contexel, you agree to these terms. If you don't agree, don't use Contexel.
If you use Contexel for a company or other organization, you accept these terms on behalf of that organization, and you confirm that you have the authority to do so. "You" then also means that organization.
You must be at least 18 to use Contexel. There are no accounts for children, and no one may accept these terms on behalf of someone under 18.
We give you permission to use Contexel under these terms, for as long as they apply. We keep all rights in the service itself, including its software, design and name.
Contexel is provided as it is. That means:
No uptime promise: Contexel may have errors, be slow or be unavailable at times, and it could lose data. If losing something would hurt you, download your data regularly and keep your own copy.
No support promise: we try to answer questions, but we don't promise a response time.
Features can change: we may add, change or remove features, including ones you use, and change limits such as how many workspaces you can create.
If we decide to shut Contexel down, we will tell you at least 30 days ahead, so you can download your data.
Your content
"Your content" means what you, the people you share workspaces with, and your AI apps save in Contexel: memories, notes, documents, and copies of GitHub repositories you connect.
You own your content. These terms don't give us ownership of it. You give us permission (a license) to host, copy, index, search, back up and display your content, only as needed to run Contexel for you and to show it to the people and apps you give access to. That permission ends when your content is deleted, except for backup copies, which expire as our Privacy Policy describes.
AI distillation. AI distillation is not part of any plan. We offer it to specific organizations by invitation. Where it is on for a workspace, you also let us send the notes being filed to the AI provider shown for that workspace in the console (today, Anthropic), so it can turn them into tidy memories. In an organization we offer it to, it is on for every workspace until a workspace owner turns it off in the console. Our Privacy Policy explains how it works.
What we don't do. We don't sell your content, we don't use it for advertising, and we don't use it to train AI models.
You're responsible for your content. You confirm that you have the rights to save it in Contexel and to let us handle it as these terms describe, and that saving it doesn't break any law or anyone else's rights.
Feedback. If you send us ideas or suggestions about Contexel, we may use them without owing you anything.
What you must not store
Contexel is not built for regulated or highly sensitive data. Don't save any of these in it:
Health information: protected health information under HIPAA, such as patient records. We don't sign business associate agreements, and Contexel is not HIPAA compliant.
Payment card data: card numbers, security codes or other cardholder data.
Government ID numbers: such as Social Security, passport or driver's license numbers.
Passwords and other credentials: passwords, private keys and access tokens.
Other specially regulated data: any other information that a law or regulation requires special security or handling for.
Contexel looks for some common secrets and blanks them out, but that is a safety net, not a guarantee. If you store any of this anyway, you are responsible for it and for any harm that results.
Acceptable use
Don't use Contexel, or let anyone else use it, to:
break the law, or store or share illegal content;
upload malware or anything else meant to cause harm;
harass, threaten or abuse anyone, or violate anyone's rights, including their privacy and intellectual property;
attack, overload or disrupt Contexel, or probe it for weaknesses (if you find a security problem, please report it to security@contexel.ai);
scrape or copy the service, or reach it by automated means other than the MCP server, the API and the tools we provide;
reverse engineer, decompile or take apart the service, except where the law allows it despite this term;
resell, rent or sublicense Contexel, or share your sign-in or access tokens instead of giving other people their own access in the console;
get around limits, access controls or security measures;
gather training data for an AI model, or build a competing service, from Contexel, what it returns, or other people's content.
If you break these rules, we may remove content or suspend access, as described in "Suspension and ending".
Your account and security
Accurate information: give accurate information when you sign up, and keep it current.
Keep secrets secret: keep your sign-in and your access tokens private. You are responsible for what happens under your account and your tokens.
Encryption: we encrypt your organization's data at rest with a key dedicated to it, which we manage, as our Privacy Policy describes. There is no key for you to keep.
Tell us about problems: if you think someone has misused your account, a token or a key, revoke it in the console and email security@contexel.ai right away.
Your AI apps act for you: AI apps and agents you connect act on your behalf. You are responsible for what they save, change or delete in Contexel, as if you had done it yourself.
Organization accounts: if you use Contexel as a member of an organization, that organization's admins control your access to its workspaces.
Plans, trials and fees
Nothing is charged unless someone in your organization chooses a paid plan. These are the plans. Prices are in US dollars.
Free: $0. One person, with that person's own private workspace and no shared workspaces.
Personal: $9.99 a month or $96 a year, one flat price for one person. It includes up to 5 shared workspaces, up to 5 people who can view them at no extra charge, and GitHub Connect.
Family: $14.99 a month or $144 a year, one flat price for up to 6 people in one household. No limit on shared workspaces, up to 5 people who can view at no extra charge. It does not include GitHub Connect. Everyone on Family must meet the ages in Who we are and this agreement, so every member is at least 18.
Team: $15 per person a month or $144 per person a year. It has no limit on members or shared workspaces, and includes up to 20 people who can view at no extra charge, and GitHub Connect.
Founding plan: free, with everything Team includes and no limit on people who can view. We gave it to every organization that existed when paid plans started on September 30, 2026, and we give it to other organizations when we choose to. It is free while we build Contexel with you. We will tell you at least 30 days before we change it or end it.
AI distillation is not part of any plan. We offer it to specific organizations by invitation (see "Your content").
This is how the plans work:
Free trial: each new organization gets one free trial of Team, 30 days unless we say otherwise when it starts, with no payment details needed.
When a trial ends without a plan: the organization moves to the Free plan. The person who created the organization keeps full use of their own private workspace, on the Free plan. Shared workspaces pause: AI apps stop reading and saving them, and other members lose access. Admins can still browse and download the paused workspaces in the console, and choosing a paid plan turns them all back on. Shared workspaces that stay paused for 12 months, and the data of members other than the creator, are deleted, after we email the organization's admins 30 and 7 days before. The creator's private workspace on the Free plan is not deleted while the creator is a member. We warn you in your AI apps, in the console and by email before the trial ends.
Paying: prices are shown in the console before you buy. Plans are billed through Stripe in advance, monthly or yearly.
Who counts on Team: Team is billed per person. A person counts as a paid seat if they are a member of your organization or can edit one of its workspaces. People who can only view are free, up to the plan's limit.
Who counts on Family: members, pending invitations and people who can edit one of its workspaces count toward the 6. People who can only view don't count toward the 6; a Family organization can have up to 5 of them, at no charge.
Family is for a household: Family is for people who live together or are family, for their personal use. It is not for a business, including a sole proprietor's work. We may move an organization that uses Family for business to Team after telling its admins 30 days ahead. A household on Family is an organization in these terms.
Adding and removing people on Team: when a paid seat is added, we charge for it right away for the rest of the billing period. When one is removed, it stays paid until the period ends.
Changing plans: an organization admin changes plans in the console. We charge or credit the difference for the rest of the billing period right away; a credit goes toward your next invoices. Moving to a smaller plan never deletes anything. If your organization uses more than the smaller plan allows, such as more shared workspaces or more people, or connected GitHub repositories on a plan without GitHub Connect, the console tells you what to remove first.
Renewal and canceling: a plan renews automatically at the end of each period until you cancel it. An organization admin can cancel at any time in the console. Canceling takes effect at the end of the period you paid for, and the plan stays on until then. The organization then moves to the Free plan: the creator's private workspace keeps working, and shared workspaces pause, as "When a trial ends without a plan" describes. If we gave it the Founding plan, it goes back to that instead. We don't refund partial periods, except where the law requires it.
Failed payments: if a payment fails, Stripe tries again for a while and your plan stays on meanwhile. If it still fails, the organization moves to the Free plan until it is paid: the creator's private workspace keeps working, and shared workspaces pause, as "When a trial ends without a plan" describes. If we gave it the Founding plan, it goes back to that instead.
Taxes: prices don't include taxes. Where sales tax, value added tax or a similar tax applies, we add it to what you pay and collect it through Stripe, based on the billing address and any tax ID you give. You pay the taxes that apply.
Price changes: we may change prices. We will tell you at least 30 days before a new price applies to you, and it applies from your next billing period. If you don't agree, cancel before then.
Suspension and ending
You can stop at any time. Just stop using Contexel. To have your data deleted, delete your workspaces in the console, or email privacy@contexel.ai to delete your whole account, as our Privacy Policy describes.
We can suspend or end your access if you break these terms, if your use creates a risk for Contexel, its users or anyone else, if the law requires it, or if we stop offering Contexel. When it is reasonable, we will tell you first and give you a chance to fix the problem. We may act without notice when there is a serious risk, such as an attack or illegal content, or when the law requires it.
Getting your data out. If we end your access, we will keep your data for 30 days and help you download it, unless the law forbids it or you seriously broke these terms. After that, we delete it as the "How long we keep it" section of our Privacy Policy describes, including the backup copies it mentions.
The parts of these terms that by their nature should last after this agreement ends will last, including ownership, disclaimers, limits on liability, indemnity and governing law.
Other companies' services
Contexel works with services run by other companies: GitHub when you connect a repository, the sign-in service you choose (for example Google or GitHub, through WorkOS), the AI provider that runs AI distillation, and the AI apps you connect to Contexel, such as Claude, ChatGPT or Cursor. Your use of those services is governed by their own terms and privacy policies, not these. We are not responsible for them, including for what an AI app does with what Contexel returns to it.
Disclaimers
Contexel is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties about it, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, and we don't promise that it will be uninterrupted, secure or free of errors, or that it will never lose data.
Contexel returns what was saved in it, and your AI apps decide what to do with that. Check important information before you rely on it. We are not responsible for decisions you or your AI apps make based on what Contexel returns.
Some places don't allow some of these disclaimers, so they may not all apply to you.
Limits on our liability
To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising from these terms or Contexel, even if we were told they were possible.
Our total liability for all claims about these terms or Contexel is limited to the greater of the amount you paid us for Contexel in the 12 months before the event that caused the claim, or US$100.
These limits apply whatever the legal theory, whether contract, tort (including negligence) or anything else. They don't apply where the law doesn't allow them, for example to liability for fraud or for harm we cause on purpose.
If you use Contexel for a business
If you use Contexel for a business or other organization, you will defend us against any claim someone else brings against us, and pay the resulting losses and reasonable legal costs, to the extent the claim comes from your content, from your breach of these terms, or from misuse of Contexel by you or your AI apps. We will tell you about the claim promptly, let you control the defense, and help you reasonably, at your cost. You may not settle a claim in a way that admits fault for us or requires us to do anything, without our written agreement.
This section doesn't apply if you use Contexel only for personal purposes.
Changes to these terms
We may update these terms. When we do, we post the new version on this page with a new date and version.
For a material change, we will tell you by email or in the console at least 30 days before it takes effect, unless the law requires the change sooner, in which case we will give you as much notice as we can. Changes that don't reduce your rights, such as corrections and clarifications, take effect when we post them.
If you keep using Contexel after a change takes effect, you accept the new terms. If you don't agree, stop using Contexel and download your data before the change takes effect. When you sign in to the console, we record which version of these terms is in effect, once for each version and organization.
Governing law and disputes
California law governs these terms, without regard to its rules about conflicts of laws. Any dispute about these terms or Contexel will be decided only in the state or federal courts located in Sacramento County, California, and you and we agree to those courts' jurisdiction.
If you use Contexel as a consumer and the law where you live gives you rights that a contract can't take away, such as the right to bring a claim in your local courts, these terms don't take those rights away.
General terms
Entire agreement: these terms and our Privacy Policy are the whole agreement between you and us about Contexel, and replace any earlier agreement about it. If you and we sign a separate written agreement, such as for a paid plan or a data processing agreement, it wins where it conflicts with these terms.
If part is invalid: if a court finds part of these terms unenforceable, that part is limited as little as needed, and the rest stays in effect.
No waiver: if we don't enforce a term right away, we can still enforce it later.
Transfer: you may not transfer these terms to anyone else without our written consent. We may transfer them to a company that takes over Contexel, for example in a merger or sale, and we will tell you if we do.
Events outside our control: we are not responsible for delays or failures caused by events we can't reasonably control.
Export and sanctions: you may not use Contexel if United States law forbids us from providing it to you, for example because you are in a country under a US embargo or on a US government list of restricted parties.
Notices: we send notices to the email address on your account or in the console. Send legal notices to us by mail at 2108 N St #4624, Sacramento, CA 95816, USA, with a copy by email to privacy@contexel.ai.
California users: under California Civil Code section 1789.3, you can reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
Contact us
Questions about these terms go to privacy@contexel.ai. Security problems go to security@contexel.ai. You can also write to Technoledgy LLC, a California limited liability company doing business as Contexel at 2108 N St #4624, Sacramento, CA 95816, USA.